• 30 years laboratory experience
  • Over 2,400 studies supported *
  • Across 83 countries

*last 13 years

ICON offers a full range of central laboratory services dedicated to the delivery of high quality, harmonised data to facilitate the efficient and accurate assessment of drug efficacy and safety. We work with our clients to develop strategic, flexible approaches that leverage clinical informatics, scientific experience, state-of-the-art technologies, and our global reach to maximise safety and efficiency, and make data-driven decisions for every study.

Our global network of fully accredited central laboratory facilities in the US, Ireland, Singapore, and China operate with state-of-the-art instrumentation, coupled with identical analytical platforms, SOPs, QC materials & reagents to support large global studies.

We successfully manage the laboratory, investigator and logistical support requirements for thousands of clients in virtually every phase and therapeutic area of clinical development.

Global capabilities

We recognise that clinical research and development is a global endeavor and every aspect of our central laboratory service revolves around that requirement. From the time of study setup to data-lock, the dedicated teams at ICON Central Laboratories work to blend the global consistency in operating procedures and database management with the unique local needs of Investigator sites to offer a service package that works – anywhere.

Our global logistics team has more than 30 years of industry experience and has managed the shipment of study supplies and specimens across the globe. No one is better placed to understand the unique logistical requirements of your clinical study.

All of our central laboratories have been fully accredited by the College of American Pathologists (CAP).

Discover more about ICON's certifications, licenses and accreditations.

Delivering benefits to your trial

Harmonised data

All analyses performed at ICON Central Laboratories are under the strictest standards of accuracy and precision, ensuring data integrity and regualtory compliance. Results are reported directly into a single laboratory information management system for complete transparency and control.

Flexibility and agility

Highly experienced global project managers will manage all aspects of your trial, including accelerated study start-up, delivery, logistics, logistics budgets and proactive issue resolution. 

Transparency and control

A full complement of online services which give sites and sponsors access to the tools, data and information to ensure transparency of process, complete traceability, and the seamless management of your trial.

Insight into latest industry and therapeutic advances

ICON has the scientific and technical expertise to support the selection and development of biomarkers and specialty testing for endpoints. We offer custom biomarker assay development including soluble, cellular, tissue and molecular biomarkers. Our experienced scientific affairs experts offers guidance on how to de-risk strategy and optimise study results.

Client services

At ICON Central Laboratories every aspect of our service is guided by our commitment to:

  • Listen to our clients needs and respond with custom, innovative services
  • Deliver accurate test results and data
  • Meet project timetables
  • Readily respond to client and investigator questions and concerns
  • Deliver competitive, cost effective central laboratory services

Our ability to deliver this level of service is highly dependent upon quality communication regarding study expectations, progress and outcomes. We always strive to make study coordination and communication as straightforward and efficient as possible across all of the departments that play a vital role in your study. 

In addition to encouraging daily communication and feedback from our clients and investigators about the quality of our services, ICON Central Laboratories conducts an annual Site Satisfaction Survey, as well as a rolling Client Survey to gauge satisfaction and design process improvement based on direct client feedback.